Terms and Conditions 4dmoon — Complete Platform Usage Guide

1 Acceptance of Terms and Conditions

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Member" or "User") and 4dmoon ("Platform", "we", or "Company"). This Agreement governs your use of all services, products, websites, and mobile applications provided by 4dmoon.

By accessing the 4dmoon website at 4dmoon.fun, downloading our mobile app, registering an account, or conducting any financial transactions through our platform, you hereby express your full agreement to all terms contained in this document and related documents including our Privacy Policy and Responsible Gaming Policy.

4dmoon reserves the right to amend or update these terms at any time. Any changes take effect immediately upon publication on this website. It is your responsibility to review these terms periodically to stay informed of the latest conditions.

2 Account Eligibility and Registration

To register and use the 4dmoon platform, you must meet all of the following eligibility requirements:

• Age Limit: You must be at least 18 years old at the time of registration. 4dmoon does not permit individuals under the minimum age to use any of our services under any circumstances.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement and must not be subject to any legal restrictions that prohibit use of our platform.
• One Account Only: Each individual is only permitted to hold one 4dmoon account. Opening multiple accounts is a serious violation of these terms and may result in the closure of all associated accounts and forfeiture of balances.
• Accurate Information: All information you provide during registration must be truthful, accurate, and up to date. 4dmoon reserves the right to verify all submitted information through the KYC process.
• KYC Verification: You agree to submit the required identification documents for the identity verification process. Withdrawals will not be processed until KYC verification is complete.

3 Account Management

Once your 4dmoon account is successfully registered, you are fully responsible for all activities that occur within that account. This includes all betting, deposits, withdrawals, and any changes to account settings.

• Password Confidentiality: You must keep your password and account login details confidential. Do not share this information with anyone, including 4dmoon support staff who will never ask for your password.
• Two-Factor Authentication (2FA): We strongly recommend enabling 2FA for an additional layer of security. This protects your account from unauthorized access.
• Instant Notification: If you suspect your account has been accessed without authorization, contact 4dmoon support immediately via live chat.
• Account Closure: You may request account closure at any time by contacting 4dmoon customer support. All outstanding rollover requirements must be fulfilled before the final balance can be withdrawn.
• Inactive Account: Accounts showing no activity for 12 consecutive months are considered inactive. A monthly maintenance fee may be applied to inactive accounts after that period.

4 Deposits and Payment Methods

4dmoon supports a variety of popular payment methods in Malaysia for members' convenience. All deposits are processed in Malaysian Ringgit (MYR) with no hidden currency conversion fees.

• Accepted Methods: DuitNow QR & Transfer, FPX Internet Banking, Touch 'n Go eWallet, GrabPay, Visa and Mastercard debit/credit cards, and selected cryptocurrencies (USDT, BTC).
• Minimum Deposit: The minimum deposit is MYR 10 for all payment methods.
• Processing Time: Deposits via DuitNow and FPX are processed in under 30 seconds. Some payment methods may take up to 5 minutes depending on the relevant banking system.
• Source of Funds: You confirm that all deposited funds are from a legitimate source and are your personal funds. 4dmoon does not accept third-party deposits.
• Transaction Security: All financial transactions are protected with 256-bit SSL encryption and a real-time fraud detection system.

5 Fund Withdrawal

4dmoon is committed to processing all valid withdrawal requests promptly and efficiently. The following withdrawal terms and procedures must be observed:

• Mandatory KYC Verification: First-time withdrawals and withdrawals exceeding certain limits require completed KYC verification. This is a standard security measure to protect member funds.
• Withdrawal Methods: Withdrawals may only be made to the same payment method used for your original deposit, or to a bank account in your own name.
• Processing Time: Regular members — within 15 minutes. VIP Silver and above — within 5 minutes. VIP Platinum and above — instantly.
• Minimum Withdrawal: The minimum withdrawal amount is MYR 30 for each request.
• No Withdrawal Fees: 4dmoon does not charge any processing fees for standard MYR withdrawals. Crypto withdrawals may be subject to network fees (gas fees) imposed by the blockchain.
• Rollover Completion: Once a bonus has been claimed, all associated rollover requirements must be fully met before any withdrawal can be processed.

6 Bonuses and Promotions

4dmoon offers a wide range of bonuses and promotions for new and existing members. All bonuses are subject to specific terms and rollover requirements.

• Welcome Bonus: A first deposit bonus of up to MYR 500 is available for eligible new members. The standard rollover requirement is 20x the bonus amount within 30 days.
• One Bonus Per Promotion: Each member is entitled to one bonus per promotion offered. Attempting to claim the same bonus more than once through different accounts constitutes fraud.
• Rollover Requirement: Bonuses received cannot be withdrawn directly. The specified rollover amount must first be met through active wagering on eligible games.
• Eligible Games: Not all games contribute equally to rollover requirements. Games such as baccarat and roulette may contribute at a lower rate. Please check the details of each promotion.
• Validity Period: Each bonus has a set validity period. Bonuses not used within this period will automatically expire and be forfeited.
• Right to Cancel: 4dmoon reserves the right to withdraw, modify, or cancel any promotion at any time with reasonable notice.

7 Game Rules

All games available on the 4dmoon platform — including slots, live casino, sports betting, and 4D games — are subject to the following general rules:

• Game Fairness: All games use independently certified Random Number Generators (RNG). The stated Return to Player (RTP) rates are actual values operating within the system.
• Final Decision: All game outcomes recorded by the 4dmoon system are final and binding. In the event of any discrepancy between the user's display and the server records, the server records shall be deemed accurate.
• Technical Disruption: If a technical disruption occurs during an active game round, 4dmoon will restore all affected wagers to the member's account based on system records.
• Betting Limit: Each game has its own minimum and maximum betting limits. These limits may vary between regular members and VIP members.
• Sports Betting: Sports betting odds may change until a bet is confirmed. Confirmed bets cannot be cancelled except under conditions stipulated by the relevant sports rules.

8 Prohibited Conduct

The following actions are strictly prohibited on the 4dmoon platform and may result in immediate account closure without any compensation:

• Automated Software Usage: The use of bots, automated scripts, or any software designed to automate betting or interfere with platform operations is strictly prohibited.
• Multiple Accounts: Opening more than one 4dmoon account, whether under your own identity or another person's, is a serious violation.
• Financial Fraud: Any attempt to commit payment fraud, initiate false chargebacks, or use unauthorised payment methods is strictly prohibited and will be reported to the relevant authorities.
• Bonus Abuse: Attempts to exploit vulnerabilities in the bonus system, including arbitrage strategies designed to guarantee profit from bonuses without genuine risk, are prohibited.
• Use of VPN to Bypass Restrictions: Using a VPN or proxy to conceal your true location in order to bypass applicable regional restrictions is a violation of these terms.
• Misconduct Towards Staff: Any abusive, threatening, or harassing behaviour directed at 4dmoon support staff will not be tolerated.

9 Privacy & Data Protection

4dmoon takes member privacy very seriously. The use of your personal data is governed entirely by our Privacy Policy, which forms part of this agreement.

• Data Collection: We collect data necessary for platform operations, identity verification, and regulatory compliance. Data will not be sold or shared with third parties without your consent.
• Data Encryption: All personal data is stored with AES-256 encryption. KYC documents and financial information are never stored in plain text.
• Cookies and Tracking: 4dmoon uses cookies to enhance the user experience and analyse platform traffic. You can manage cookie settings through your browser.
• Data Access Rights: You have the right to request a copy of the personal data we hold about you, or to request its deletion subject to legal retention requirements.

For more information on how we handle your data, please read 4dmoon Privacy Policy in full.

10 Responsible Gaming

4dmoon is committed to responsible gaming practices and the well-being of all members on our platform. We believe online entertainment should remain fun and in control.

• Self-Imposed Deposit Limit: Each member may set their own daily, weekly, or monthly deposit limits directly from within their account. These limits take effect immediately upon being set.
• Self-Exclusion Feature: Members may activate a temporary self-exclusion break (24 hours, 7 days, 30 days) or a long-term self-exclusion if needed.
• Minor Protection: 4dmoon employs multiple verification mechanisms to ensure minors cannot access our platform.
• Support Resources: If you feel gaming is beginning to affect your daily life, please contact 4dmoon support or seek help from a relevant problem gambling support organization in Malaysia.

More information is available on the Responsible Gaming ours.

11 Liability Limits

To the extent permitted by applicable law, 4dmoon shall not be liable for any indirect, consequential, special, or exemplary losses arising from the use of our platform.

• Service Interruption: 4dmoon does not guarantee that the platform will operate completely without interruption at all times, although we strive to maintain 99.9% uptime.
• Game Results: 4dmoon is not liable for financial losses incurred as a result of gaming decisions. All wagering carries financial risk that members must take into account.
• Third-Party Security Breach: While we implement comprehensive security measures, 4dmoon cannot guarantee full protection against sophisticated cyberattacks beyond our control.
• Betting Losses: The 4dmoon platform provides a fair gaming environment but is not responsible for members' betting strategies or their outcomes.

12 Terms Amendment and Applicable Law

4dmoon reserves the right to amend, update, or replace any part of these terms and conditions at any time at our absolute discretion.

• Change Notice: Material changes to these terms will be communicated to members via registered email or an in-platform notice at least 7 days before taking effect.
• Continued Acceptance: Continued use of the 4dmoon platform after updated terms take effect will be deemed acceptance of those updated terms.
• Latest Version: The most current version of the terms and conditions published on this website shall apply at all times.
• Official Language: In the event of a conflict between different language versions, the English version shall be considered final for legal interpretation purposes.

If you have any questions regarding these terms and conditions, please contact the 4dmoon support team via live chat, available 24/7 within the platform.