Official Document · Updated January 2026

Privacy Policy 4dmoon
Personal Data Protection for Malaysian Members

Your privacy is our priority. This policy transparently explains how 4dmoon collects, uses, stores and protects your personal data — in compliance with Malaysia's Personal Data Protection Act (PDPA).

Updated: January 2026 Compliant with Malaysia PDPA 256-bit SSL

Why Your Data Welcome to 4dmoon

We never sell your data. All information you provide is used solely to enhance your gaming experience on the 4dmoon platform.

256-bit SSL Encryption

All data transmitted between your device and 4dmoon's servers is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions.

Secure Data Storage

Your personal data is stored in AES-256 encrypted databases. KYC documents and financial information are never stored in plain text format that can be read directly.

No Data Sales

4dmoon does not sell, rent or transfer your personal data to any third party for marketing purposes without your explicit consent. Your data is not our product.

Malaysia PDPA Compliance

Our privacy policy is designed in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are always upheld and respected.

Full Control in Your Hands

You may request access, correction or deletion of your personal data at any time. Privacy settings can be managed directly through your 4dmoon account with ease.

Immediate Breach Notification

In the event of any security incident involving your data, 4dmoon is committed to notifying affected members within 72 hours and taking immediate action to limit any damage.


This Privacy Policy applies to all users of the 4dmoon platform in https://4dmoon.fun, including the website, mobile app and all related services. By using our platform, you agree to the terms set out in this document.

1 Information We Collect

4dmoon collects several types of information to ensure the platform operates smoothly and securely, and to deliver the best experience to every member. The information collected is divided into three main categories:

Data Categories Example Information Primary Purpose
Identity Data Full name, IC/passport number, date of birth, nationality KYC Verification & Legal Compliance
Contact Data Email address, phone number, residential address Account Communications & Customer Support
Financial Data Bank account number, payment method, transaction records Deposit & Withdrawal Processing
Technical Data IP address, device type, web browser, session time Security & Fraud Detection
Behavioural Data Betting history, preferred games, usage patterns Personalisation & Responsible Gaming

We only collect information necessary for the stated purposes. 4dmoon does not collect sensitive information such as medical data, religious beliefs, or political views unless required by law.

2 How We Use Your Data

Every piece of data we collect has a clear and legitimate purpose. 4dmoon never uses your data for unrelated purposes without prior notice. Here is how we use your information:

  • Account Management: Creating and managing your member account, processing registration, and verifying identity through the required KYC process.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely using the payment information you provide.
  • Platform Security: Detecting and preventing fraudulent activity, multi-account usage, unauthorised access, and other cybersecurity threats.
  • Customer Support: Providing technical assistance and responses to enquiries submitted via live chat, email, or other support channels.
  • Marketing Communications: Sending information about promotions, bonuses, and the latest offers — only if you have given consent to receive such communications.
  • Responsible Gaming: Monitoring gaming patterns to identify signs of problem gambling and implementing the necessary protective limits.
  • Platform Improvements: Analysing usage data in aggregate (without identifying individuals) to improve platform features and user experience.
  • Legal Compliance: Fulfilling applicable legal and regulatory obligations, including anti-money laundering (AML) reporting requirements.

3 Data Sharing With Third Parties

4dmoon does not sell, rent or commercialise your personal data to any third party. However, there are limited situations where we need to share certain information to ensure the platform operates smoothly:

  • Payment Service Providers: Payment gateways and banks used to process your financial transactions. Only the minimum information required to complete a transaction is shared.
  • KYC Verification Provider: Licensed identity verification companies that assist us in verifying the documents you submit during the KYC process.
  • Gaming Software Provider: Gaming software providers that operate casino games and sports betting on the 4dmoon platform — only data necessary for game operation is shared.
  • Legal Authority: Law enforcement agencies or regulatory bodies when required by law or a valid court order.

Important: All third parties we work with are bound by strict data protection agreements and are prohibited from using your data for any purpose other than those specified in their service contracts with 4dmoon.

4 Cookies and Tracking Technologies

4dmoon uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session management. These cookies cannot be disabled as they are essential for platform operation.
  • Performance Cookies: Collecting information on how you use the platform, such as pages visited and time spent. This data is used in aggregate to improve website performance.
  • Functional Cookies: Remembering your preferences and settings such as language preference and display settings to provide a more personalised experience.
  • Analytics Cookies: Helping us understand overall usage patterns through internal analytics tools. This data does not identify users individually.

You can manage cookie settings through your web browser. Disabling certain cookies may affect the functionality of some parts of the platform. For guidance on managing cookies in your browser, please refer to your browser's help documentation.

5 Data Storage and Security Measures

The security of your data is a responsibility we take very seriously. 4dmoon implements multiple layers of technical and organisational security to protect your information from unauthorised access, disclosure, alteration, or destruction.

  • Encryption in Transit: All data transmitted between your device and 4dmoon's servers is protected with TLS 1.3 / 256-bit SSL encryption.
  • Storage Encryption: Personal and financial data stored on our servers is encrypted using the industry-trusted AES-256 algorithm.
  • Access Control: Only 4dmoon staff with a legitimate business need are granted access to members' personal data, and all access is logged and monitored.
  • Server Infrastructure: The 4dmoon platform is hosted on enterprise-grade server infrastructure with DDoS protection, multi-layered firewalls and an active intrusion detection system (IDS).
  • Retention Period: Personal data is retained for as long as necessary for the stated purpose, or as required by law. Data from closed accounts is retained for a minimum of 5 years for legal compliance purposes.

4dmoon conducts regular security audits and penetration testing by independent parties to ensure our infrastructure maintains the highest level of protection at all times.

6 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have protected rights regarding your personal data. 4dmoon fully respects these rights:

Right of Access

You may request a copy of all personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data.

Right to Erasure

You may request deletion of your data subject to applicable legal retention requirements.

Right to Object

You may object to the processing of your personal data for direct marketing purposes at any time.

Data Portability Right

You may request your data in a machine-readable format for transfer to another provider.

Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time.

To exercise any of the above rights, contact the 4dmoon data protection team via live chat within the platform or through our official email. We will process your request within 14 business days.

7 Children's Data Protection

The 4dmoon platform is strictly for individuals who are of age 18 years and above. We do not knowingly collect or process personal data from minors.

  • Age Verification: 4dmoon enforces an age verification process during registration and through KYC procedures to ensure no underage users gain access to the platform.
  • Action If Discovered: Should we discover that data from a minor has been collected inadvertently, we will promptly delete that data and close the associated account.
  • Parental Responsibility: Parents and guardians are advised to monitor their children's online activities and use the parental control tools available on their devices.

8 Links to Third-Party Websites

The 4dmoon platform may contain links or references to third-party websites in certain contexts, such as payment provider information or technical support. The 4dmoon Privacy Policy does not apply to those external websites.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of each website you visit separately before providing any personal information to them.

9 Changes to This Privacy Policy

4dmoon reserves the right to update or amend this Privacy Policy from time to time to reflect changes in data practices, legal requirements or platform improvements.

  • Material Changes Notice: Any significant changes to this policy will be communicated to members via their registered email or a prominent notice within the platform at least 7 days before taking effect.
  • Periodic Review: We encourage you to review this page periodically to ensure you are always informed about how we protect your data.
  • Last Updated: The most recent update date of this policy is always displayed at the top of this page for your reference.
  • Ongoing Consent: Continued use of the 4dmoon platform after any policy changes take effect will be considered acceptance of the updated policy.

10 Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, the 4dmoon data protection team is ready to assist you.

  • Live Chat: The fastest channel — available 24/7 directly within the 4dmoon platform.
  • Official Email: [email protected] — we respond to all emails within 1–2 business days.
  • Response Time: Data rights requests are processed within 14 business days. Security emergencies are handled within 24 hours.

Effective Date: This Privacy Policy is effective from 1 January 2026 and supersedes all previous versions. The latest version is always available on this page.


FAQ: 4dmoon Privacy Policy

Answers to the most frequently asked questions by 4dmoon members regarding privacy and data protection.

Absolutely not. 4dmoon never sells, rents or transfers your personal data to any third party for marketing or commercial purposes. Your data is used solely to operate your account, process transactions and ensure platform security. Any data sharing with third parties such as payment providers is strictly limited and bound by confidentiality agreements.

You may submit a data access request by contacting the 4dmoon support team via in-platform live chat or by emailing [email protected]. Please include your full name and registered account email. Requests will be processed within 14 business days and you will receive a copy of your data in a readable format.

Yes, you have the right to request deletion of your personal data. However, please note that certain data may need to be retained by 4dmoon to fulfil legal obligations, such as financial records for audit purposes and anti-money laundering (AML) compliance. Data not subject to legal retention requirements will be deleted within 30 days of the request being received.

Yes. All KYC documents such as copies of identity cards and passports are stored in a fully encrypted environment using AES-256 encryption. These documents are not stored in plain text format and can only be accessed by 4dmoon staff with specific authorisation for verification purposes only. Access to KYC documents is always logged and monitored.

4dmoon implements multiple layers of security including 256-bit SSL encryption for data in transit, AES-256 encryption for stored data, layered firewalls, active intrusion detection systems (IDS), DDoS protection and strict access controls. Independent security audits and penetration tests are conducted regularly. In the event of any security incident, affected members will be notified within 72 hours.

Your Data is Safe. Now It's Time to Start Playing at 4dmoon.

Register for free today and enjoy a safe, fair and exciting gaming experience. The 4dmoon platform is built with your privacy as a priority — your data, your control.

By registering, you agree to the Terms and Conditions as well as Privacy Policy 4dmoon. This platform is for individuals aged 18 and above only.

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